What complaints did buyers raise about missing creme brulee topping at RM15?

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Buyers Raised Concerns Over Missing Creme Brulee Topping and Price Discrepancy for RM15 Bubble Tea

A significant complaint from buyers regarding Cik B's RM15 bubble tea centred on the omission of the advertised roasted creme brulee topping. Customers reported purchasing the drink and receiving only milk tea with boba and ice, with staff citing a lack of fire torches as the reason for the missing component. This led to dissatisfaction, with buyers suggesting that the price should have been adjusted to reflect the incomplete product.
Incomplete Product Without Creme Brulee

One buyer detailed an experience where they received their RM15 bubble tea without the signature roasted creme brulee. Upon inquiry, the staff at the Jelapang outlet explained that they were unable to prepare the topping because they did not possess a fire torch. This meant the customer received only milk tea, boba, and ice for the full price.
Price Discrepancy for Missing Component

The absence of the creme brulee topping for the RM15 price point prompted suggestions for a price reduction. The buyer who experienced the issue explicitly stated that the cost should have been lowered to ensure a fair sum for the product received. This highlights a perceived imbalance between the advertised offering and the actual item delivered.
Comparisons to Competitors and Taste Concerns

Beyond the missing topping, other negative feedback touched upon the overall quality and taste of the beverage. One reviewer compared Cik B's drink unfavourably to similar offerings from brands like The Alley, which reportedly include a creme brulee topping. Additional taste complaints included an overly sweet profile and a peculiar aftertaste attributed to the brown sugar used in the drink.

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What complaints did buyers raise about missing creme brulee topping at RM15?

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