What confirmation sources should the public check before booking?

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The Public Should Verify Umrah Package Authenticity with Ministry of Tourism, Arts and Culture and the Royal Malaysia Police

The public is advised to seek confirmation from the Ministry of Tourism, Arts and Culture (Motac) and the Royal Malaysia Police (PDRM) when presented with umrah packages. This advisory follows Saudi Arabia's phased reopening for umrah pilgrims, which began in September, amid necessary precautions. Although no official reports of bogus umrah packages have been lodged with PDRM, authorities are vigilant against potential scams targeting unsuspecting individuals.
Verification with the Ministry of Tourism, Arts and Culture

Individuals considering an umrah package should cross-reference details with the Ministry of Tourism, Arts and Culture. Motac has been investigating suspicious advertisements for umrah packages, particularly as the pilgrimage has not yet been permitted for Malaysians since the onset of the Covid-19 pandemic. Licensed umrah operators are also explicitly prohibited by Motac from collecting payments for such packages, and the public has been urged to exercise caution regarding unsolicited offers.
Confirmation from the Royal Malaysia Police

The Royal Malaysia Police, through its Commercial Crime Investigation Department, also serves as a crucial point of verification. While no reports of fake umrah packages have been officially filed, PDRM has assured that any reported cases will be thoroughly investigated. Such investigations would fall under Section 420 of the Penal Code, which carries a maximum penalty of 10 years imprisonment and whipping.
Ongoing Vigilance Amidst Travel Reopening

The potential for fraudulent umrah packages arises as Saudi Arabia gradually resumes receiving pilgrims. The announcement on September 23 initiated a staged reopening process. PDRM, in conjunction with Motac, emphasizes the importance of public awareness and due diligence to prevent individuals from falling victim to such scams during this sensitive period of travel resumption.

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What confirmation sources should the public check before booking?

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