What digital transformation support does Shopee offer local businesses?

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Shopee Provides a RM15 Million Seller Support Package to Aid Digital Transformation for Local Businesses

Shopee has launched a RM15 million Seller Support Package aimed at assisting 70,000 small and medium enterprises (SMEs) in their digital transformation journey. This initiative is designed to help local businesses across various sectors, including retail, fresh produce, and food and beverage, by facilitating their transition online and embracing e-commerce. The package seeks to address the challenges faced by SMEs unfamiliar with online sales channels, as well as existing online sellers dealing with rising costs and revenue declines.
Subsidies and Sales Support for Sellers

The Seller Support Package includes direct financial assistance through subsidies on seller fees, a key component in reducing operational costs for businesses venturing into or expanding their online presence. Beyond fee reductions, Shopee is offering dedicated seller sales support. This aims to actively assist sellers in generating sales and achieving growth opportunities, a crucial element for businesses navigating the competitive e-commerce landscape and recovering from offline revenue losses.
Digitalisation Packages and Educational Resources

To further empower businesses, Shopee is providing specific digitalisation packages. These are intended to equip SMEs with the necessary tools and services to establish or enhance their online operations effectively. Complementing these practical resources, the package also grants access to free Shopee University courses. This educational component is vital for helping businesses, particularly those new to e-commerce, understand and leverage online platforms, thereby fostering sustainable development and business continuity.
Support for Existing and New Online Sellers

The initiative acknowledges the dual challenges of bringing traditional businesses online and supporting those already operating digitally. For SMEs looking to enter the e-commerce space, the package offers guidance and resources to overcome unfamiliarity with the digital environment. Concurrently, it addresses the concerns of existing online sellers experiencing increased operational expenses and a drop in sales volume, providing them with a lifeline through subsidies, sales support, and educational opportunities to improve their performance and sustain their ventures post-movement control order.

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What digital transformation support does Shopee offer local businesses?

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