What does “menjalankan amanah” change about civil servants’ sign-off?

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"Menjalankan Amanah" Replaces "Menurut Perintah" in Civil Service Sign-Offs

Effective today, the phrase "saya yang menurut perintah" ("I who obey orders") used in official government letters has been replaced with "saya yang menjalankan amanah" ("I who carry out the trust"). This shift reflects the government's aspiration for civil servants to view every order, assignment, and responsibility as a trust to be executed with utmost diligence.
Redefinition of Duty as Trust

The introduction of "saya yang menjalankan amanah" signifies a conceptual change in how civil service duties are perceived. The term 'trust' is now defined as the readiness and commitment to undertake assigned tasks and responsibilities within established authorities, employing diligence and sincerity to meet objectives. This reorientation aims to foster a deeper sense of ownership and accountability among public servants.
Emphasis on Character and Sincerity

Beyond the execution of tasks, the new phrasing underscores the importance of personal character in public service. A civil servant is expected to exhibit noble and pure character, demonstrating sincerity not only to themselves but also to their colleagues and the organisation. This emphasis on integrity is considered a fundamental value for ensuring high-quality work and service delivery.
Amendment to Service Circular

This change specifically involves an amendment to paragraph 6.4(g) of Appendix A in Service Circular Number 5 Year 2007. Prior to this update, the circular mandated that all official letters conclude with "saya yang menurut perintah" positioned on the bottom left corner, preceding the officer's signature. The revised circular now reflects the adoption of the new phrase.
Origin of the Proposal

The impetus for this linguistic and conceptual adjustment originated from Prime Minister Tun Dr Mahathir Mohamad. He proposed the change during a Town Hall session with administrative and diplomatic officers held at the Putrajaya International Convention Centre on August 15. This initiative aims to cultivate a more proactive and trust-based approach within the civil service.

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What does “menjalankan amanah” change about civil servants’ sign-off?

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