What financial relief does Bank Rakyat offer flood victims?

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Bank Rakyat Offers Six-Month Moratorium and Special Assistance to Flood Victims

Bank Kerjasama Rakyat Malaysia Bhd (Bank Rakyat) is providing a six-month moratorium on loan payments for individuals and businesses impacted by recent widespread floods. This relief measure, available from January 20, encompasses deferred payments across various financing products, including Personal Financing-i, Housing Financing-i, Vehicle Financing-i, Vehicle Hire-i, Education Financing-i, and Micro-i Financing. In addition to the payment deferral, the bank has also allocated RM500,000 in special assistance for flood victims.
Moratorium Details and Eligibility

The six-month moratorium is designed to alleviate the financial strain on customers whose livelihoods have been affected by the severe flooding that has occurred across several Malaysian states. This deferral applies to payments for a range of Bank Rakyat's financing facilities. Customers who have been adversely affected by the floods can begin applying for this moratorium starting January 20.
Application Process for Moratorium and Assistance

To apply for the moratorium and special assistance, affected customers are required to submit specific information via email to morabanjir21@bankrakyat.com.my. This includes their full name, identity card number, the address of their affected property, a contact mobile number, the type of financing they hold, and a copy of a utility bill. Further information and application channels are also available through the bank's official website, its branches located in flood-stricken regions, and by contacting the Bank Rakyat call centre at 1-300-80-0800.
Special Assistance Allocation

Beyond the moratorium, Bank Rakyat has also announced a dedicated special assistance fund totalling RM500,000 specifically for flood victims. This financial aid aims to provide immediate support to those most in need following the disaster. The distribution of this assistance will be managed through the bank's regional offices and its branches, with a particular focus on areas that have been heavily impacted by the floods.

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What financial relief does Bank Rakyat offer flood victims?

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