What immediate actions has JPJ taken to fix the system?

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JPJ Extends Counter Hours to Compensate for MySIKAP System Disruption

The Road Transport Department (JPJ) has extended its counter operating hours to 7pm today across the country to address the earlier disruption caused by the MySIKAP system failure. This measure aims to compensate for the lost operating time and facilitate services for the public. JPJ has stated that immediate actions were taken to resolve the system issues and restore operations.
System Improvements Implemented

JPJ has implemented system improvements to restore the MySIKAP network operations as quickly as possible. These immediate actions were initiated following the system failure that led to the suspension of all counter operations earlier today.
Countrywide Extension of Operating Hours

The extension of counter operating hours to 7pm today is being implemented nationwide. This decision was announced by JPJ director-general Datuk Aedy Fadly Ramli to mitigate the impact of the system outage on public services.
Regret Over Inconvenience Caused

JPJ has expressed its deep regret for any inconvenience caused to the public due to the MySIKAP system disruption. The department is focused on rectifying the technical issues and ensuring the smooth resumption of its services.

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What immediate actions has JPJ taken to fix the system?

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