What is SMRT doing to restore services between Jurong East and Buona Vista?

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SMRT is undertaking extensive repair work to restore services between Jurong East and Buona Vista stations on the East-West Line following significant damage to track equipment.

Commuters travelling between Jurong East and Buona Vista stations on the East-West Line continue to experience disruptions as SMRT works to restore services. Shuttle train services are currently in operation to facilitate alternative travel arrangements for passengers. SMRT engineers are actively engaged in repairing damaged point machines and the third rail that were impacted by the incident.
Repair of Damaged Track Equipment

SMRT engineers have been working continuously to restore service on the affected stretch of the East-West Line. The primary focus is on repairing the point machines and the third rail, both of which sustained damage. This infrastructure is critical for train operations, and their restoration is a prerequisite for resuming normal service.
Shuttle Train Services Deployed

To mitigate the impact on commuters, SMRT has implemented shuttle train services. These services operate on specific segments of the affected line, connecting key stations. Specifically, shuttle trains are running between Boon Lay and Jurong East stations, and separately between Queenstown and Buona Vista stations, providing an alternative for passengers needing to traverse the disrupted area.
Cause of the Disruption

The disruption was caused by a defective train axle box on a first-generation train. This component dropped while the train was being withdrawn to the Ulu Pandan depot, causing its wheels to derail from the running rail. The derailed wheels subsequently struck track equipment, including the third rail and point machines, leading to a power trip and the subsequent service suspension.

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What is SMRT doing to restore services between Jurong East and Buona Vista?

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