What is the main obstacle to the full rollout of automatic gig worker contributions?

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Seven Gig Platforms Delay Automatic Contribution Rollout by Withholding Worker Details

Seven out of fourteen gig service platform providers have failed to submit their workers' details to the Social Security Organisation (Socso), hindering the complete implementation of automatic contributions mandated by the Gig Workers Act 2025. As of yesterday, only one platform, Fastgig Sdn Bhd, has successfully completed both worker registration and the automatic contribution process, leaving the majority of gig workers without this automated protection. The Gig Workers Act 2025, which came into effect on March 31, requires these platforms to register their gig workers with Socso and implement a mandatory 1.25% contribution from platform transactions.
Incomplete Registration Hinders Act Implementation

The Gig Workers Act 2025, enacted on March 31, aims to ensure social security coverage for gig economy participants. A critical component of this legislation is the requirement for platform providers to register their gig workers with Socso and facilitate automatic contributions. However, this process is significantly stalled, as half of the designated platform providers have not yet submitted the necessary worker information to Socso, thereby impeding the intended nationwide rollout of these automatic contributions.
Only One Platform Fully Complies with Contribution Process

While seven platform providers, including AirAsia Ride Sdn Bhd, Kiddocare, Eternal Meteor Sdn Bhd (GoGet), ShopeeFood Malaysia, Troopers Innovation Sdn Bhd, Fastgig Sdn Bhd, and Delivery Hero Malaysia (Foodpanda) Sdn Bhd, have completed the worker registration phase, only Fastgig Sdn Bhd has advanced to the next stage. This means that gig workers operating through Fastgig Sdn Bhd are the only ones currently benefiting from the automatic 1.25% contribution system, as mandated by the Act.
Socso CEO Questions Platform Provider Delays

Socso Chief Executive Officer Datuk Seri Mohammed Azman Aziz Mohammed has publicly questioned the persistent delays by the seven platform providers. He highlighted the critical importance of timely worker registration for Socso to effectively assist gig workers in cases of accidents or fatalities, raising concerns about the perceived lack of urgency regarding worker welfare. These statements underscore the frustration within Socso regarding the non-compliance that is preventing the full operationalisation of the Gig Workers Act 2025.

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What is the main obstacle to the full rollout of automatic gig worker contributions?

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