What is the estimated percentage of online ticket sales dominated by bots?

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Over 40 Per Cent of Online Ticket Bookings Are Orchestrated by Bots

Across major global markets, a significant portion of online ticket transactions are not conducted by human consumers but by automated programs. Over 40 per cent of all online ticket bookings are reportedly orchestrated by bots, highlighting the pervasive nature of automated software in the ticketing industry. This phenomenon contributes to the substantial growth of the secondary resale market, which is projected to expand from US$22.8 billion in 2022 to US$43.1 billion by 2028.
Automated Programs Target High-Demand Inventory

Ticket scalping bots are sophisticated automated programmes specifically designed to purchase tickets at a speed and volume unattainable by human buyers. Their primary objective is to secure high-demand inventory the instant sales commence. This allows scalpers to acquire tickets rapidly for subsequent resale at significantly inflated prices on various secondary platforms.
Advanced Infrastructure Facilitates Bot Operations

Professional scalpers leverage scalable infrastructure that far surpasses the capabilities of ordinary fans. These actors meticulously study upcoming sales events, often months in advance, to ensure their bots are prepared to execute transactions within milliseconds of the official launch. To circumvent security measures, these bots frequently employ residential proxies, creating a vast network of seemingly legitimate IP addresses and utilising advanced code to bypass CAPTCHAs and inventory limitations.
The "Cook Group" Ecosystem Fuels Bot Technology

The technology behind these bots is often accessed through a professionalised underground economy rather than requiring individual coding expertise. Sophisticated, pre-built scalping software is readily available on digital marketplaces and private chat groups, with platforms like Wrath and Cybersole openly marketing their automation tools. Furthermore, subscription-based "cook groups" on platforms such as Discord and Telegram provide members with early access to product drop information and the latest bot software for a monthly fee.

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What is the estimated percentage of online ticket sales dominated by bots?

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