What is the official channel for Kuala Lumpur Immigration transactions?

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Official Channels for Kuala Lumpur Immigration Transactions

The Kuala Lumpur Immigration Department has established specific official channels for all service transactions to prevent the public from falling victim to fraudulent activities. These official channels include a designated phone number and official email addresses.
Official Contact Information

For all official Kuala Lumpur Immigration service transactions, the public should exclusively use the phone number 03-62057400. Furthermore, all official communications will be conducted through email addresses ending in @imi.gov.my.
Verification of Communications

To verify the authenticity of any messages, SMS, or suspected fraudulent phone calls related to Immigration services, the public can utilise the Public Complaints Management System (SiSPAA). This system is accessible online at https://imi.spab.gov.my/eApps/system/index.do.
Alternative Verification Method

As an additional measure for verifying information, the public can also send their queries or concerns via email to prowpkl@imi.gov.my. This email address serves as another official avenue to confirm the legitimacy of communications and services offered.

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What is the official channel for Kuala Lumpur Immigration transactions?

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