What is the expected time saving from the QR code immigration system?

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The QR Code Immigration System is Anticipated to Reduce Travel Time by 50 Percent

The implementation of a Quick Response (QR) Code system for immigration clearance is projected to significantly streamline the process, potentially cutting travel time by an average of 50 percent. This innovative approach aims to expedite passage through immigration checkpoints by allowing travellers to use a digital scan instead of presenting physical passports. The system is currently undergoing a trial phase to assess its efficacy and identify any necessary improvements before full-scale adoption.
First Phase Trial Commences in Johor

The initial phase of the QR Code immigration system is set to begin on Saturday, June 1, focusing on Malaysian citizens utilizing bus and motorcycle lanes at the Sultan Iskandar Customs, Immigration, and Quarantine (CIQ) Complex and the Sultan Abu Bakar CIQ Complex in Johor. This three-month trial period is designed to thoroughly evaluate the system's performance, including its overall effectiveness and the benefits it offers. Any identified weaknesses will be addressed to ensure a robust final implementation.
Digital Identification to Replace Physical Passports

Under the proposed system, travellers will need to download a dedicated application and complete a registration process. This involves selecting either a Digital ID or MySejahtera for verification, followed by taking a passport-style photograph. Once registered, travellers will be able to pass through immigration by scanning their QR code, eliminating the need to physically produce their passports. This digital verification is the core mechanism expected to drive the substantial time savings.
Multiple Systems Undergoing Evaluation

During this initial trial period, three distinct QR code systems submitted by various companies will be tested for their operational efficiency and suitability. The Ministry of Home Affairs will ultimately decide which of these systems, or which combination of concepts, will be adopted for the final implementation. The success of this trial is a prerequisite for the Ministry to finalise the chosen technologies and the companies responsible for their deployment.

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What is the expected time saving from the QR code immigration system?

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