What is the new civil servant attendance policy?

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Federal Government Services Fully Operational with 70 Per Cent Civil Servant Attendance

Federal government services nationwide are now fully operational, with 70 per cent of civil servants reporting to work. This immediate policy shift aims to ensure uninterrupted service delivery to businesses and the public, thereby supporting the nation's economic recovery. While increasing physical presence, the continued encouragement of online applications remains crucial to minimise counter interactions and adhere to social distancing guidelines.
Increased On-Site Workforce

The Chief Secretary to the Government, Datuk Seri Mohd Zuki Ali, announced that federal government services across the country are operating at full capacity. This is facilitated by the return of 70 per cent of the civil servant workforce to their respective offices, a measure effective immediately. The primary objective behind this adjustment is to prevent any disruption in the delivery of services to businesses and citizens.
Continued Emphasis on Digital Services and Social Distancing

Despite the increased physical attendance, the directive also stresses the ongoing importance of online applications. This approach is intended to reduce the number of individuals present at service counters, thereby upholding social distancing practices. This dual focus aims to balance operational needs with public health imperatives.
Hybrid Work Arrangements Remain in Effect

The implementation of rotation and work-from-home systems continues, as guided by the Public Service Department's Distributed Letters Reference JPA.SARAAN(S) 256/6/31JLD.6(6) dated May 2. This indicates that while a larger proportion of staff are on-site, flexible working arrangements are still being utilised to manage the workforce. The specific details of these arrangements are governed by the aforementioned departmental circular.
Strict Adherence to Health and Safety SOPs

Department heads are mandated to ensure full compliance with all safety and health standard operating procedures (SOPs). These include mandatory body temperature checks, the practice of social distancing, the wearing of face masks, and the provision of hand sanitisers at all government service points. These measures are critical for maintaining a safe working environment for both civil servants and the public.

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What is the new civil servant attendance policy?

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