What is the projected impact on traffic flow at the affected toll plazas?

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Electronic Toll Collection Implementation Expected to Ease Traffic Congestion

The implementation of Electronic Toll Collection (ETC) at five PLUS toll plazas in Kedah and Penang, commencing September 9, is anticipated to significantly reduce traffic congestion. This move aims to streamline traffic flow and enhance the overall efficiency of these toll points.
Reduction in Congestion at Affected Plazas

The primary impact expected from the full implementation of ETC is a reduction in congestion at the five affected toll plazas. These include Jitra and Bukit Kayu Hitam in Kedah, and the Penang Bridge, Kubang Semang, and Lunas in Penang. By transitioning to an electronic system, the physical process of toll payment is expected to be expedited.
Improved Flow at Bukit Kayu Hitam

Specifically, traffic congestion at the Bukit Kayu Hitam toll plaza is projected to ease once it is physically separated from the Immigration, Customs and Quarantine Complex (ICQ). This separation is a key factor in improving the flow of vehicles, particularly for those entering and exiting the country.
Future Expansion of ETC System

PLUS Malaysia Berhad (PLUS) plans to implement the ETC system at other closed toll plazas in the future. This broader strategy is aimed at ensuring a smoother and more consistent flow of traffic across all PLUS highways, indicating a commitment to modernising toll collection infrastructure.
Availability of ETC Payment Methods

To facilitate the transition, the public can purchase Touch ‘n Go cards at a promotional price of RM5 and SMARTAG at RM96 at the toll plazas until September 30. For individuals without these electronic payment methods, counters will be available to assist them in obtaining the necessary cards, including for foreign tourists.

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What is the projected impact on traffic flow at the affected toll plazas?

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