What is the TEAM model and how does Green SM excel in it?

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The TEAM Model and Green SM's High Performance

The TEAM (Total Engagement Assessment Model) is a framework used by the HR Asia Awards to evaluate employee engagement, organizational trust, and workplace experience. Green SM has demonstrated exceptional performance within this model, significantly outperforming market benchmarks. The company achieved outstanding scores in key areas such as technology enablement in the workplace, workplace sustainability, and diversity, equity, and inclusion, according to the HR Asia Awards 2026 assessment.
Understanding the TEAM Model's Assessment

The TEAM model is underpinned by benchmarking data derived from over 2.5 million employees across 20,000 organizations in Asia. This extensive dataset allows for a comprehensive evaluation of a company's human resources practices against regional standards. The model's core components focus on measuring the levels of engagement employees feel towards their work and the organization, the degree of trust they place in their employer, and their overall experience within the workplace environment.
Green SM's High Scores in Key TEAM Dimensions

In the HR Asia Awards 2026 evaluation, Green SM achieved particularly strong results in specific dimensions of the TEAM model. The company scored 4.8 out of 5 for technology enablement in the workplace, highlighting its success in leveraging technology to enhance the employee experience. Furthermore, Green SM received scores of 4.71 out of 5 for workplace sustainability and 4.72 out of 5 for diversity, equity, and inclusion, indicating robust performance in creating an equitable and environmentally conscious work environment.
Green SM's Strategies for Employee Engagement and Empowerment

Green SM's success within the TEAM model is attributed to its people-centric talent strategy, which emphasizes that "Every Voice Counts." This principle is enacted through various employee engagement initiatives, including regular internal surveys, 360-degree performance evaluations, and multiple feedback channels designed to translate employee insights into actionable improvements in policies and practices. The company also invests heavily in talent development, professional training, and structured career pathways, viewing these as strategic drivers for service excellence. Continuous capability-building programs, blending practical and digital learning, further strengthen leadership and management skills.
Technology as a Driver for Enhanced Workplace Experience

Green SM's recognition with the Technology Empowerment Awards underscores its commitment to digital transformation in human resource management. By digitalizing HR processes, expanding digital learning ecosystems, and integrating data-driven people management, Green SM has streamlined administrative tasks. This technological integration allows employees to focus more on innovation, customer experience, and service delivery, directly contributing to higher scores in technology enablement and overall workplace experience as measured by the TEAM model.

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What is the TEAM model and how does Green SM excel in it?

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