What is the primary benefit of the ANPR system for PLUS highway users?

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The primary benefit of the ANPR system for PLUS highway users is the ability to use any lane for entry and exit, eliminating the need for dedicated payment lanes.

The expansion of the open toll payment system via JustGO, which utilizes the Automatic Number Plate Recognition (ANPR) System, to six additional toll plazas in the Southern Region offers PLUS highway users enhanced convenience. This system allows registered users to enter and exit toll plazas using any available lane, removing the previous necessity of adhering to specific lanes designated for different payment methods. The ANPR cameras identify registered vehicle plate numbers, and toll payments are automatically processed through a payment card linked to the JustGO application.
Seamless Travel Through Any Lane

The core advantage of the ANPR system lies in its flexibility for users. Previously, drivers had to navigate to specific lanes based on their toll payment method, whether it was cash, Touch 'n Go, or RFID. With the ANPR implementation, registered users can now proceed through any lane, as the system automatically reads their vehicle's license plate. This streamlines the tolling process, reducing potential congestion and wait times associated with drivers searching for or being directed to the correct lane.
How the ANPR System Processes Payments

The ANPR system operates by employing cameras strategically positioned at toll plazas. These cameras are designed to capture images of vehicle license plates. For registered users of the JustGO system, these captured plate numbers are cross-referenced with a database. Upon successful identification, the system processes the toll fee by deducting it from a pre-linked payment card associated with the user's JustGO account. This requires users to download the JustGO application, register their vehicle, and link a valid payment method.
Context of Previous Payment Methods

Before the widespread adoption of systems like ANPR, toll collection predominantly relied on manual cash transactions or the use of dedicated electronic toll collection tags like Touch 'n Go. While these methods were functional, they often necessitated specific lanes, which could lead to bottlenecks during peak hours. The introduction of ANPR, integrated with the JustGO app, represents a technological advancement aimed at creating a more fluid and less restrictive tolling experience for the everyday commuter.
Growing Adoption and Future Implications

The ANPR system, introduced by PLUS, was first piloted in January 2026 at nine toll plazas between Hutan Kampung and Sungai Dua on the North-South Expressway (NSE). Subsequent expansions, including the recent addition of six plazas in the Southern Region, indicate a progressive rollout strategy. This move towards ANPR technology signifies a broader industry trend in Malaysia towards more integrated and automated toll collection systems, promising a more efficient highway network for users as adoption rates increase.

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What is the primary benefit of the ANPR system for PLUS highway users?

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