What is the purpose of the JustGO app in the new PLUS toll system?

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The JustGO app facilitates cashless toll payments in PLUS's new open toll system by linking payment cards to vehicles.

The JustGO application serves as the primary interface for users to engage with PLUS Malaysia Berhad's (PLUS) new open toll payment system. It enables drivers to link their preferred payment cards to their registered vehicles, allowing for seamless, cashless transactions at participating toll plazas. This system leverages Automatic Number Plate Recognition (ANPR) technology to identify vehicles and process payments electronically.
Linking Payment Cards for Toll Transactions

The core function of the JustGO app within this system is to establish a direct link between a user's payment card and their vehicle's identification. To utilise this facility, individuals must first download the JustGO application onto their mobile device. Following the download, they are required to register a user account and their vehicle details. The crucial step involves linking a valid payment card, such as a credit or debit card, to this account.
Automatic Number Plate Recognition for Payment Processing

Once a vehicle is registered and a payment card is linked through the JustGO app, the system employs ANPR cameras at the toll plazas. These cameras are designed to read the licence plate numbers of registered vehicles as they pass through. Upon identifying a registered vehicle, the system automatically processes the corresponding toll fee by debiting the amount from the payment card that was linked via the JustGO application.
Seamless Entry and Exit with ANPR Technology

The implementation of the ANPR system, facilitated by the JustGO app, allows registered users to utilise any available lane at the toll plazas. This means drivers no longer need to adhere to specific lanes designated for particular payment methods, such as Touch 'n Go cards or RFID tags. The ANPR cameras accurately capture the vehicle's licence plate, ensuring that the toll payment is correctly processed through the linked card without the need for physical card interaction at the barrier.
Expanded Implementation Across Southern Region Toll Plazas

PLUS Malaysia Berhad has been progressively rolling out this open toll payment system. Most recently, the system was expanded to include six additional toll plazas in the Southern Region, as of July 15. These new locations comprise the Mambau and Lukut Toll Plazas on the Seremban-Port Dickson Expressway (SPDH), the Kempas Toll Plaza on the North-South Expressway (NSE), and the Tanjung Kupang, Lima Kedai, and Perling Toll Plazas on the Malaysia-Singapore Second Link Expressway (LINKEDUA). This expansion builds upon earlier pilot projects and previous implementations, demonstrating a strategic effort to broaden the accessibility of this ANPR-based toll payment method.

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What is the purpose of the JustGO app in the new PLUS toll system?

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