What is TM doing to manage the internet network lag?

Question

Accepted Answer

TM is Actively Managing and Optimising its Network Amidst Submarine Cable Issues

Telekom Malaysia (TM) has confirmed that its Unifi service is experiencing lag due to problems with submarine cables. The company stated that its team is actively working to manage and optimise the internet network to address the situation. TM has committed to providing further updates as the situation develops.
Submarine Cable Faults Identified as Cause of Lag

The internet service lag affecting Unifi users has been directly attributed to issues with submarine cables. This disruption has been impacting general internet usage and web browsing experiences for customers. The announcement follows numerous user reports detailing slow internet speeds experienced over recent days.
Network Optimisation Efforts Underway

TM's technical teams are currently engaged in active management and optimisation of the internet network. These efforts are aimed at mitigating the impact of the submarine cable problems on Unifi service performance. The company is working to enhance network efficiency during this period.
Continuous Updates Promised to Users

TM has indicated that it will continue to share updates regarding the ongoing situation. This commitment aims to keep Unifi users informed about the developments related to the internet service disruptions. However, no specific timeline for the full resolution of the issues has been provided at this time.

Reading history

Hide →

This history is cleared when the page is closed.

What is TM doing to manage the internet network lag?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

1

0

0

Share with friends