What limited services will LHDN offer starting tomorrow?

Question

Accepted Answer

LHDN Premises to Resume Operations with Limited Services

The Inland Revenue Board (LHDN) premises will reopen tomorrow, April 23, offering limited services until April 28, coinciding with the end of the third phase of the movement control order. While physical counters for e-Filing and Bantuan Prihatin Nasional (BPN) will remain closed, all applications and appeals for these services can be processed online. Visitors to LHDN offices will be required to adhere to strict COVID-19 safety protocols, including wearing face masks.
Resumption of Physical Operations

LHDN offices, excluding Revenue Service Centres and Urban Transformation Centres, are scheduled to resume physical operations. This measure allows for a gradual return to service delivery during the ongoing movement control order period. The limited operational capacity is in place to manage public access and ensure compliance with health directives.
Services Remaining Online

Despite the reopening of some premises, specific services will continue to be exclusively available online. This includes e-Filing for tax submissions and services related to the Bantuan Prihatin Nasional (BPN) cash aid programme. New applications, appeals, and submissions for these areas must be conducted through LHDN's digital platforms.
Health and Safety Protocols

All individuals entering LHDN premises must comply with stringent COVID-19 measures. This includes the mandatory wearing of face masks to mitigate the risk of transmission. These protocols are designed to ensure the safety of both the public and LHDN staff during the resumption of services.
Alternative Service Channels

The public is strongly advised to consider postponing non-urgent visits to LHDN offices. For most tax-related matters, alternative channels such as telephone, email, and online services are available. Enquiries can be directed to the Hasil Care Line (HCL) at 03-8911 1000 or 603-8911 1100 for overseas callers. Additionally, LHDN offers live chat services on its official website and maintains a presence on social media platforms for public assistance.

Reading history

Hide →

This history is cleared when the page is closed.

What limited services will LHDN offer starting tomorrow?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

1

0

0

Share with friends