What measure has the Selangor government taken regarding parking summonses during the system outage?

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Selangor Government Halts Parking Summons Issuance Amidst System Restoration

The Selangor state government has directed all local councils within the state to temporarily cease issuing parking summonses. This directive is in effect while the Flexi Parking system undergoes restoration following a cyberattack. This measure aims to alleviate potential issues for motorists who may have been unable to pay for parking through the affected digital platforms.
Temporary Suspension of Summons Issuance

Local councils across Selangor have been instructed to suspend the issuance of parking summonses. This action is a direct response to the ongoing disruption of the Flexi Parking system, which is widely used throughout the state. The suspension is intended to prevent unfair penalisation of drivers during the period of service restoration.
System Restoration Underway

Both the Flexi Parking and Smart Selangor Parking applications have announced that their services have been restored and are now operational. These platforms, which facilitate digital parking payments for numerous local authorities nationwide, experienced a temporary service disruption due to cyberattacks. The companies are reportedly reviewing user feedback and addressing any remaining issues, including reports of missing credit balances from some users.
Support for Affected Users

Flexi Parking has outlined a process for users who continue to experience difficulties with the app. Customers are advised to contact the service via private message on Facebook, providing specific details such as their registered phone number, vehicle plate number, a description of the issue, and screenshots if available. The company has assured users that all messages are being reviewed and addressed progressively.

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What measure has the Selangor government taken regarding parking summonses during the system outage?

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