What new features are being added to the MyJPJ app?

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New Features to Be Integrated into the MyJPJ App

The MyJPJ Smart Application is set to introduce several new features as part of its ongoing digital transformation efforts. These enhancements aim to provide users with a more integrated and streamlined experience for accessing Road Transport Department (JPJ) services. The upcoming version of the app will include the integration of MyDigital ID for enhanced security and user authentication, a guest mode for limited access without full login, a 24-hour smart chatbot for immediate assistance, and the consolidation of JPJeBid and JPJeQ services into a single platform.
MyDigital ID Integration for Single Sign-On

A significant upcoming feature is the full implementation of a Single Sign-On (SSO) system utilising MyDigital ID, scheduled for May 1, 2026. This new system will require MyDigital ID as the primary authentication method for users accessing the MyJPJ application. This move is intended to enhance cybersecurity by providing a secure, valid, and officially recognised digital identity, thereby reducing the reliance on multiple login credentials and minimising data security risks.
Enhanced User Access and Support

The updated MyJPJ app will incorporate a guest mode, allowing individuals to access certain services within the application without needing to log in. Complementing this, a 24-hour smart chatbot will be available to provide users with immediate assistance and information regarding JPJ services. These features are designed to improve accessibility and user support, making it easier for individuals to interact with the department's offerings.
Consolidation of JPJeBid and JPJeQ Services

In an effort to create a more unified platform, the MyJPJ app will integrate JPJeBid and JPJeQ services. JPJeBid is the system for online bidding of vehicle registration numbers, while JPJeQ is related to the queue management system for JPJ branches. Bringing these services together within the MyJPJ app aims to provide a more convenient and centralised experience for users who engage with these specific JPJ functions.

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What new features are being added to the MyJPJ app?

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