What official channels can the public use to report scam attempts?

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Official Channels for Reporting Scam Attempts

The public can report suspicious requests for money or personal information to the Cyber Security Agency of Singapore (CSA) or ScamShield through their official websites. This action is advised following a surge in fraudulent emails impersonating Cardinal William Goh, which are part of increasingly sophisticated phishing attempts.
Reporting to Cyber Security Agency of Singapore (CSA)

Individuals who encounter fraudulent communications, such as emails falsely claiming to be from Cardinal William Goh, are encouraged to report these attempts to the Cyber Security Agency of Singapore. These scams are part of a broader trend of online fraud, with scammers leveraging advanced techniques, including artificial intelligence, to craft personalised messages.
Reporting to ScamShield

The ScamShield platform also serves as an official channel for the public to report scam activities. This is particularly relevant given the advisory from the Roman Catholic Archdiocese of Singapore, which highlights that scammers are increasingly mimicking genuine online conversations to build trust before launching attacks.
Vigilance Against Sophisticated Phishing

The Catholic Church in Singapore has issued a notice urging vigilance due to a spike in fraudulent emails impersonating Cardinal William Goh. These fake emails, falsely claiming to originate from the archbishop, are indicative of increasingly sophisticated phishing operations. The archdiocese has stressed that legitimate communications from Cardinal Goh's office exclusively use the catholic.org.sg domain, and any email from a different domain should be considered inauthentic.
Broader Context of Online Fraud in Singapore

The threat of online fraud in Singapore is substantial, with 51,501 scam cases reported in 2024, leading to over S$1.1 billion in losses. This context underscores the importance of official reporting channels like CSA and ScamShield. Scammers are also exploiting various platforms beyond email, including Facebook, WhatsApp, Instagram, and Telegram, and are using AI to create highly personalised phishing messages that are harder to detect.

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What official channels can the public use to report scam attempts?

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