What official channels does Rakuten Trade use for communication?

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Rakuten Trade Utilises Official Website and Direct Communication Channels for Client Interaction

Rakuten Trade primarily uses its official website, www.rakutentrade.my, for direct client trade execution. In addition to its website, clients can also execute trades via the Japanese trading application, iSpeed.my. For inquiries and further information, the public is directed to contact Rakuten Trade through its dedicated customer service channels.
Official Website for Trade Execution

The company's official online portal, www.rakutentrade.my, serves as the primary platform for clients to directly manage and execute their trades. This digital interface is central to Rakuten Trade's operations as a fully digital equities trading platform.
iSpeed.my App for Trading

Complementing its website, Rakuten Trade also provides access to trading functionalities through the iSpeed.my application. This Japanese trading app offers an alternative method for clients to engage in equities trading activities.
Direct Contact via Phone and Email

For direct communication and support, Rakuten Trade has established specific contact methods. The public can reach the company by calling its customer service hotline at 1800-88-6011. Furthermore, inquiries can be submitted via email to support@rakutentrade.my.
Public Notices on Misuse of Name

Rakuten Trade has actively communicated its stance on the misuse of its name by unauthorised parties. Notices have been prominently displayed on its official website and social media platforms to inform the public about such fraudulent activities and to clarify Rakuten Trade's official affiliations.

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What official channels does Rakuten Trade use for communication?

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