What online alternatives does IRB suggest for taxpayers?

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IRB Recommends Online Tax Services Amidst CMCO Disruptions

The Inland Revenue Board (IRB) has advised taxpayers affected by the conditional movement control order (CMCO) to utilise online channels for their tax-related matters. This recommendation comes as the board adjusts counter operating hours at various branches and Revenue Service Centres (RSCs) in affected regions.
Changes to Counter Operations in CMCO Areas

Branches and Revenue Service Centres (RSCs) in Kuala Lumpur, Putrajaya, Labuan, and Sabah have experienced alterations to their counter operating hours due to the CMCO. These adjustments are intended to comply with the movement restrictions while still providing essential services where possible.
Revised Operating Hours for Tax Services

In Kuala Lumpur, Putrajaya, and Selangor, the one-stop counters for tax services are operating from 8am to 1pm, Monday to Friday. Similarly, for Labuan and Sabah, the operating hours for these counters are also set between 8am and 1pm on weekdays.
Stamp Duty Counter Adjustments and Payment Deadlines

Stamp duty counters at the stamp branch offices and RSCs in Kuala Lumpur, Putrajaya, and Selangor are open from 8am to 1pm, Monday to Friday, with payments accepted only until 12 noon. In Labuan, stamp duty counters operate within the same hours, but payments are received until 11am. For Sabah, stamp duty counters also function from 8am to 1pm on weekdays, with payments closing at 11am.

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What online alternatives does IRB suggest for taxpayers?

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