What patient feedback did Maugeri Hospital see during Alter-Ego trials?

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Maugeri Hospital saw early patient satisfaction during Alter-Ego trials, with patients responding positively to the robot’s curiosity-driven design

Maugeri Hospital in Milan reported that patients initially reacted with uncertainty, but the trial quickly led to “very satisfied” feedback. The neuromotor rehabilitation director said the robot was designed to spark curiosity, and its movements and functions helped drive that positive response. The hospital’s testing also focused on how patients could interact with the robot for needs such as water and communication, rather than on any negative reaction.
Patients were initially feared to react negatively, but quickly became “very satisfied”
Christian Lunetta, director of the hospital’s neuromotor rehabilitation department, said the team initially feared a negative patient reaction. In practice, patients soon became “very satisfied” during the testing period, which started in April in a department treating amyotrophic lateral sclerosis.
The robot’s design to spark curiosity shaped the positive response
Lunetta linked the satisfaction to the robot’s purpose and presentation, saying it was designed to spark curiosity. He added that the robot’s movements, or at least its functions, indicated a wide range of potential uses, which helped patients respond well during the trial run.
Trial interaction included real-time pain reporting and simple requests
In one example, Daniel Senna, a 31-year-old patient, transmitted his pain level on a screen attached to the robot’s chest. The robot then asked him how he was and whether he needed anything, with the collected data sent instantly to ward nurses, reflecting the kind of day-to-day interaction patients received during the trials.
No specific negative feedback beyond the initial concern was described
The trial reporting highlighted the hospital’s initial concern about possible negative reactions, but it did not describe any particular negative patient feedback during the testing. It also noted that nurses continued to monitor patients and that direct delegation of administering pills was not considered, with the robot framed as helpful in other ways as conditions progress.

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What patient feedback did Maugeri Hospital see during Alter-Ego trials?

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