What percentage of customers did the sundry store lose due to border closure?

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Sundry Store Lost Almost 80 Per Cent of Customers Due to Border Closure

Kedai Runcit Nashi, a local sundry store, experienced a significant downturn in its customer base, losing approximately 80 per cent of its patrons as a direct consequence of the border closure. This drastic reduction in customers highlights the severe impact the closure had on businesses in Johor Baru that were heavily reliant on cross-border traffic.
Decline in Customer Base

The border closure, implemented as a measure against the Covid-19 pandemic, effectively severed the flow of customers that many Johor Baru businesses depended upon. For Kedai Runcit Nashi, this meant a substantial portion of their usual clientele, likely comprising Malaysian commuters working in Singapore and Singaporean visitors, were no longer able to frequent the store.
Impact on Businesses in Johor Baru

The closure of the Malaysia-Singapore border had a profound and widespread effect on the economic landscape of Johor Baru. Businesses in the city centre, including various service-oriented establishments, were particularly vulnerable as they catered to a demographic that included both Malaysians commuting to work in Singapore and Singaporean tourists. The cessation of this cross-border movement led to a sharp decline in sales for numerous establishments.
Continued Business Struggles

The situation for businesses like Kedai Runcit Nashi remained precarious as long as the borders were not fully reopened. The fear was that without the return of cross-border traffic, many other businesses situated along the same stretch would eventually be forced to cease operations. This underscores the deep interdependence between Johor Baru's local economy and the regular flow of people and commerce between Malaysia and Singapore.

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What percentage of customers did the sundry store lose due to border closure?

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