What percentage of harmful content identified by MCMC is gambling and scams?

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91 Per Cent of Harmful Online Content Identified by MCMC Relates to Gambling and Scams

The Malaysian Communications and Multimedia Commission (MCMC) has identified that 91 per cent of the harmful online content it has flagged pertains to gambling and scams. This significant proportion highlights a major focus area for the commission's ongoing enforcement efforts in maintaining online safety. The sheer volume of such content necessitates a review of current processing capabilities.
Substantial Workload in Content Moderation

Since the beginning of the year, MCMC has identified and requested the removal of a substantial 345,712 pieces of harmful online content. Each instance requires detailed documentation and justification to explain its harmful nature. This process is time-intensive, with an average of 30 to 45 minutes needed to process and file a single piece of content with the relevant digital platforms.
Significant Human Resource Investment

The cumulative effort to process this volume of content translates into a considerable investment of human resources. Multiplying the total number of identified content pieces by the average processing time reveals that MCMC has utilised the equivalent of 19.7 years of working time. This figure underscores the immense scale of the workload faced by the commission in its online safety enforcement duties.
Challenges with Digital Platform Action

Enforcement efforts have been further complicated by the limited action taken by digital platforms, even after repeated complaints. The content in question, particularly gambling and scams, is often generated repeatedly and promoted through paid advertising systems on these platforms. This situation has prompted discussions around strengthening platform accountability under the Online Safety Act.

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What percentage of harmful content identified by MCMC is gambling and scams?

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