What prompted the initial report of theft at The Shilla Cosmetics?

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The Shilla Cosmetics Staff Noticed a Missing Chanel Item, Prompting Theft Report

Staff at The Shilla Cosmetics & Perfumes outlet in the Terminal 3 transit area initiated the report of theft after discovering a missing item from their Chanel display shelf. This observation occurred at approximately 9:22 pm on July 16.
Discovery of Missing Item

The initial alert was raised when employees at The Shilla Cosmetics & Perfumes observed that a product was no longer present on the Chanel display. This specific observation at 9:22 pm in Terminal 3 served as the direct trigger for further action.
Airport Police Investigation

Following the report from The Shilla staff, officers from the Airport Police Division promptly reviewed surveillance camera footage. This footage provided visual evidence of an individual taking an item and exiting the store without making a purchase.
Suspect Apprehended

Utilising the CCTV evidence, the police were able to track the suspect within the transit area. The man, identified as a 56-year-old British national, was arrested just prior to his scheduled departure flight.
Broader Theft Incidents

The investigation into the incident at The Shilla Cosmetics later revealed that the apprehended individual was allegedly involved in a series of thefts across six different retail outlets in Terminals 2 and 3. The stolen items, including perfumes, keychains, and a bracelet, were all recovered by the police, with a total estimated value exceeding S$1,200.

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What prompted the initial report of theft at The Shilla Cosmetics?

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