What quality control measures are requested from Airbus and Rolls-Royce?

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Malaysia Airlines Requests Enhanced Quality Control from Airbus and Rolls-Royce for New Aircraft

Malaysia Airlines has formally requested that Airbus and Rolls-Royce implement more stringent quality control measures for new aircraft and replacement engines. This directive stems from recent technical issues encountered with newly delivered Airbus A330neo aircraft, which Malaysia Airlines is committed to ensuring meet the highest production quality standards, particularly for its remaining unreceived orders. The paramount concern driving these requests is the unwavering priority placed on the safety of both passengers and crew.
Stricter Quality Oversight for Future Deliveries

Malaysia Airlines has explicitly communicated to both Airbus and Rolls-Royce the necessity for enhanced quality assurance processes. This applies to all future aircraft deliveries, ensuring that production standards are maintained at an optimal level. The airline's commitment to the best possible production quality is a continuous effort, with a specific focus on aircraft yet to be received.
Addressing Technical Issues with New Aircraft

The request for stricter quality control follows technical problems experienced by newly delivered Airbus A330neo aircraft last year. These issues were attributed to the manufacturers, Airbus, and the engine supplier, Rolls-Royce. While one A330neo has operated 101 flights without incident as of February 12, 2025, to destinations including Melbourne, Kota Kinabalu, and Doha, the airline is proactive in preventing future occurrences.
Global Context of Aircraft Production Challenges

The deputy transport minister noted that technical problems with aircraft are not isolated to Malaysia, indicating a broader industry challenge. This is partly due to a global scarcity of raw materials for spare parts and a shortage of skilled labour within the aircraft production sector. These global factors underscore the importance of robust quality control measures from manufacturers.
Ongoing Fleet Expansion and Engine Replacements

Malaysia Aviation Group is scheduled to receive 19 more Airbus A330neo aircraft between the current month and 2026. In parallel, the group anticipates receiving three additional replacement engines starting in the third quarter of 2025, supplementing the single replacement engine it currently possesses. This expansion highlights the ongoing need for reliable and high-quality aircraft and components.

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What quality control measures are requested from Airbus and Rolls-Royce?

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