What resources are available for victims of online scams in Malaysia?

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Resources for Victims of Online Scams in Malaysia

Victims of online scams in Malaysia can seek assistance and information through specific channels provided by Bank Negara Malaysia. These resources are designed to offer guidance on identifying fraudulent activities and provide contact points for reporting incidents.
BNMTELELINK Contact Information

Individuals who believe they have fallen victim to fraud can contact BNMTELELINK directly. The dedicated hotline for such inquiries is 1300-88-5465. This number serves as a primary point of contact for reporting scam incidents and seeking initial support.
Bank Negara Malaysia's Facebook Information Feed

Information regarding common scam tactics and methods to safeguard oneself against online fraud is made available through Bank Negara Malaysia's official Facebook page. Specifically, the feed titled "Amaran Scam" offers educational content to help the public recognise and avoid fraudulent schemes. This platform serves as a public awareness tool, disseminating crucial information on current scam trends.
General Advice for Financial Transactions

The public is consistently advised to exercise caution and vigilance before engaging in any financial transactions. This includes verifying the authenticity of calls or messages purportedly from authorities or government agencies that request personal data or urge immediate money transfers to avoid supposed legal action. Checking with the relevant authority or government agency for clarification is a recommended step to prevent becoming a victim.

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What resources are available for victims of online scams in Malaysia?

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