What restrictions will apply to individuals identified as risk of facilitating scams?

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Individuals at Risk of Facilitating Scams May Face Service Limitations

Individuals assessed as being at risk of facilitating scams could be subject to service limitation orders, which may require providers to restrict their services for up to three years. These measures are part of broader legislative efforts to enhance Singapore's anti-scam regime. An appeal process is available for those affected by these restrictions.
Service Limitation Orders for Scam Facilitators

The proposed legislation allows for service limitation orders to be issued against individuals deemed to be at risk of facilitating scams. These orders mandate that service providers, such as banks and telecommunication companies, limit the services accessible to such individuals. The duration of these restrictions can extend up to three years, aiming to disrupt potential scam activities.
Appeal Process Available

Despite the imposition of service limitation orders, individuals affected by these restrictions will have the recourse to appeal. This provision ensures that there is a mechanism for review, allowing individuals to challenge the assessment or the severity of the imposed limitations. The order, however, remains in effect during the appeal process.
Broader Anti-Scam Framework Enhancements

These service limitation orders are integrated into a wider suite of measures introduced by the Scams (Countermeasures) and Other Matters Bill. The Bill aims to provide authorities with stronger and faster tools to detect and disrupt criminal networks. Other proposed measures include disclosure orders for information sharing between providers and account disabling orders for immediate action against suspicious accounts.
Context of Money Mule Investigations

The introduction of service limitation orders builds upon existing frameworks, such as the facility restriction framework, which already limits access to banking, telco, and Singpass services for individuals investigated as suspected money mules. In 2025, over 7,000 suspected money mules were investigated, highlighting the scale of the issue that these strengthened measures seek to address.

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What restrictions will apply to individuals identified as risk of facilitating scams?

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