What should the public do if they receive suspicious calls?

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Public Advised to Report Suspicious Calls Claiming to be from CyberSecurity Malaysia

CyberSecurity Malaysia (CSM) has issued a warning to the public regarding fraudulent phone calls. Individuals impersonating CSM officials have been contacting the public and requesting personal information. CSM has stated that they do not make such calls and that a "Security Control Unit" or "Security" department does not exist within their organisation.
Be Wary of Unsolicited Requests for Personal Data

CSM has emphasised that its officers never solicit personal or financial information from the public over the phone. The agency has observed an increase in these deceptive incidents orchestrated by irresponsible parties. The public is urged to exercise caution and remain vigilant when receiving any such communication.
Understand the Tactics of Scammers

These fraudulent callers often fabricate reasons to extract information. Common false pretenses include alleging that the recipient's phone number has violated security laws, is being blocked for spreading false news, or is connected to illegal activities like scamming, online gambling, or unauthorised stock trading. These claims are designed to create a sense of urgency or fear.
Report Suspicious Incidents to CyberSecurity Malaysia

The public is encouraged to report any instances of receiving such suspicious calls. These reports can be submitted to cyber999@cybersecurity.my. This action will assist CSM in tracking and addressing the rise in these fraudulent activities.

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What should the public do if they receive suspicious calls?

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