What skills did Lu learn on the business side after leaving Sydney?

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Lu Acquired Diverse Business Skills for Haus of Pie

After returning to Malaysia and establishing Haus of Pie, Shawn Lu developed a range of essential business skills that were new to him, as his prior experience was not within the business sector. These skills were learned out of necessity to manage the operations of his online bakery, which specialises in Australian-style meat pies.
Proficiency in Customer Relationship Management and Logistics

Lu became adept at managing a customer database, a crucial element for understanding his clientele and fostering repeat business. Furthermore, he gained practical experience in planning efficient delivery routes, a vital component for an online food business relying on timely distribution.
Mastery of Digital Marketing and Financial Planning

He acquired the ability to run social media advertisements, a key strategy for reaching a wider audience and promoting Haus of Pie's offerings. Additionally, Lu developed expertise in pricing strategies, specifically for wholesale accounts, which is essential for expanding the business's reach beyond direct-to-consumer sales.
Culinary Skills and Business Acumen Integration

While his time at Organic Bread Bar in Sydney provided some exposure to food business operations, Lu had to integrate this with new commercial knowledge. The demands of running Haus of Pie required him to learn cooking techniques alongside a comprehensive understanding of business operations, demonstrating a steep learning curve in managing all facets of the enterprise independently.

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What skills did Lu learn on the business side after leaving Sydney?

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