What SOP violations led to 382 complaints during the MCO?

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382 Complaints Received by National Security Council for MCO SOP Violations, Primarily Related to Worker Attendance Limits

The National Security Council (NSC) recorded a total of 382 complaints concerning breaches of the current movement control order (MCO) standard operating procedures (SOPs). The most frequent violation, accounting for 98 complaints, involved exceeding the permitted percentage limit for worker attendance at employment premises. Other significant categories of complaints included 77 for engaging in non-essential activities and 60 for general non-compliance with SOPs.
Worker Attendance Limit Violations

Of the 382 complaints received by the NSC between June 6 and June 18, 2021, the highest number, 98, specifically addressed violations of the stipulated percentage for employee attendance in workplaces. This indicates a significant concern regarding the adherence to density regulations within operational premises.
Non-Essential Activities and General SOP Breaches

Beyond attendance limits, 77 complaints were lodged against businesses or individuals undertaking non-essential activities during the MCO period, contravening permitted operations. Additionally, 60 complaints pertained to broader non-compliance with general SOPs, suggesting a range of other breaches in public and private spaces.
Reporting Channels for Violations

Individuals wishing to report SOP violations can do so through the Malaysian Government Call Center (MyGCC). Channels include telephone at 03-80008000, email to 80008000@mygcc.gov.my, or a dedicated email address for complaints at aduan.pematuhan.mkn.gov.my.
Enforcement Actions and Closures

Enforcement actions have been taken based on these complaints and ongoing monitoring. Between June 1 and June 17, 2021, the Compliance Operations Task Force inspected 496 factories, leading to the closure of 106 of them. Cumulatively, since January 14, 2021, a total of 24,928 factories and business premises have been inspected, resulting in the closure of 160 factories and 17 non-factory premises.

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What SOP violations led to 382 complaints during the MCO?

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