What specific actions is JPJ taking to curb tout activities at KLIA?

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JPJ Intensifies Enforcement Against Illegal 'Tout' Activities at KLIA

The Road Transport Department (JPJ) is implementing a multi-pronged strategy, including enhanced enforcement operations and stricter penalties, to curb illegal 'tout' activities, particularly concerning unlicensed car rental services, at KLIA Terminals 1 and 2. Between 2023 and 2025, JPJ recorded 573 arrests and collected over RM2 million in fines from individuals involved in these operations, which often involve charging inflated delivery fees for car rentals. The department's commitment to tackling this issue is underscored by the recent launch of 'Op Ulat' and the introduction of vehicle forfeiture for repeat offenders.
Increased Arrests and Fines at KLIA Terminals

JPJ has made significant inroads in apprehending individuals engaged in 'tout' activities at KLIA. Between 2023 and 2025, a total of 573 arrests were made at both Terminal 1 and Terminal 2. These enforcement efforts have resulted in the collection of substantial fines, exceeding RM2 million, demonstrating the scale of illegal profit-seeking through these unregulated services.
'Op Ulat' and Stern Penalties for Offenders

To further combat the prevalence of illegal car rental services at the nation's entry points, JPJ is actively conducting 'Op Ulat' throughout this year. This operation specifically targets the offering of unlicensed car rental services, a practice that often involves charging between RM80 to RM150 for delivery, significantly higher than standard taxi or limousine fares. JPJ has signalled its intent to take stern action, including the seizure of vehicles.
Vehicle Forfeiture for Repeat Offenders

A critical element of JPJ's intensified crackdown is the introduction of vehicle forfeiture for repeat offenders. Starting this year, any vehicle that has been detained for 'tout' activities and is subsequently caught for a second or subsequent offense will be subject to confiscation. This measure aims to deter persistent offenders who continue to engage in these illegal profit-seeking practices, despite previous penalties.
Addressing Lucrative Earnings and Tarnished Image

The persistence of these illegal activities at KLIA is partly attributed to the lucrative daily earnings, estimated between RM500 and RM1,000, which can help offenders cover court fines. JPJ views these practices as selfish and detrimental to the country's image, particularly impacting the tourism and public transport sectors. Perpetrators face potential charges under the Land Public Transport Act 2010, which carries penalties of up to a RM50,000 fine, a prison sentence of up to five years, or both, alongside the possibility of vehicle seizure and forfeiture.

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What specific actions is JPJ taking to curb tout activities at KLIA?

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