What specific metrics will be used to measure safety and quality?

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Safety and Quality Metrics to Constitute 60 Per Cent of Boeing Commercial Unit Bonuses

Boeing's commercial aircraft unit is restructuring its annual incentive plans, with safety and quality metrics now comprising 60 per cent of employee bonus payouts. This shift aims to underscore the importance of delivering a safe and high-quality product to customers. The previous incentive structure allocated only 25 per cent to operational objectives, including safety and quality, with financial incentives making up the remaining 75 per cent.
Operational Safety and Quality Metrics Detailed

The operational safety and quality metrics that will influence bonus payouts include employee safety, the amount of "travelled work" (work that moves between departments or shifts), rework, and the completion of tasks necessary to deliver aircraft currently in inventory. These specific areas are designed to provide a measurable focus on the tangible aspects of production quality and workplace safety within the Boeing Commercial Airplanes (BCA) division.
Training as a Prerequisite for Incentives

As a condition for receiving any annual incentives, all Boeing employees will be mandated to complete training courses focused on product safety and quality management. This requirement ensures that every employee receives foundational knowledge and reinforcement in these critical areas, aligning individual understanding with the company's renewed emphasis on safety and quality.
Differentiated Bonus Structures Across Units

While the commercial unit has significantly increased the weight of safety and quality metrics, Boeing's other divisions, namely defence and services, will maintain a different bonus structure. In these units, financial metrics will continue to determine 75 per cent of bonuses. However, the operational component within these divisions will exclusively be determined by quality and safety factors, reflecting a company-wide, albeit varied, commitment to these principles.

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What specific metrics will be used to measure safety and quality?

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