What specific steps will Upper Room take to improve content review?

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Upper Room will tighten its internal review process for wardrobe choices and content approval

Upper Room said it will tighten its internal review process for both wardrobe choices and content approval after the Confederate flag T-shirt controversy involving Mark. The agency framed the change as a way to prevent similar incidents in the future, after acknowledging that the matter was not handled with enough diligence and care.
It will expand scrutiny over wardrobe selections
Upper Room stated it will tighten its internal review process specifically for wardrobe choices. The agency previously said the vintage T-shirt was selected for its aesthetic, without recognising the historical baggage attached to the Confederate flag at the time.
It will strengthen how content is approved for releases
Upper Room also said it will tighten its internal review process for content approval. The company said it tried to keep the image out of its official releases after becoming aware of the symbol’s meaning, but another photo later appeared, which reignited criticism.
It is treating the issue as a responsibility for oversight
Upper Room accepted full responsibility for the oversight in handling the incident. In its statement, it said that regardless of intent, it recognised the matter should have been handled with greater diligence and care.
The review changes are aimed at preventing repeat controversies
Upper Room explicitly linked the promised process tightening to preventing similar incidents in future. The pledge came after images of Mark wearing the Confederate flag T-shirt spread online and drew renewed criticism tied to links with slavery, racial segregation, and extremist groups.

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What specific steps will Upper Room take to improve content review?

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