What specific support is the travel agency providing the family?

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Travel Agency Offers Full Support Amidst Bhutan Incident

Chan Brothers is providing "full support" to the family of a Singaporean woman who died in Bhutan after falling ill during a trek. The travel agency confirmed it is in contact with the deceased's travelling companion and family. Relevant authorities, including Singapore's Ministry of Foreign Affairs (MFA) and the Singapore Embassy, have been informed of the situation.
Ongoing Investigations Limit Detailed Comment

The travel agency stated that due to ongoing investigations and medical procedures, including a post-mortem examination, further detailed comments cannot be provided at this juncture. The woman, aged 40, was part of a 16-traveller group on a Bhutan Smart Saver itinerary that departed Singapore on May 26.
Assistance During Trek and Hospitalisation

The incident occurred as the group was descending from the Tiger's Nest Monastery. The woman reportedly began feeling unwell and was attended to by a guide. Immediate assistance, including cardiopulmonary resuscitation (CPR), was administered on site before she was taken to Paro Hospital. A tourist who was a doctor also reportedly assisted with CPR.
Standard Support in Overseas Incidents

While the specific details of the "full support" are not elaborated in the provided information, travel agencies typically offer comprehensive assistance in such unfortunate overseas incidents. This often includes facilitating communication with local authorities, coordinating with the embassy or consulate, arranging for the repatriation of the deceased, and providing logistical support for grieving family members, such as accommodation and travel. In cases involving accidents or unexpected deaths, agencies also commonly assist with the necessary medical procedures and documentation required for investigations and insurance claims.

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What specific support is the travel agency providing the family?

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