What steps can users take if their IC details are misused for Padu?

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Users Can Report Misuse of IC Details for Padu Through Multiple Channels

If an individual's identification card (IC) details are misused for registration on the Central Database Hub (Padu), they have several recourse options. These include direct engagement with the online Helpdesk, contacting the designated call centre, or visiting a physical counter. These channels are available to address concerns regarding unauthorised use of personal information within the Padu system.
Online Helpdesk for Immediate Assistance

Users who discover that their IC details have been misused for Padu registration can immediately seek resolution through the dedicated online Helpdesk. This platform provides a direct avenue for reporting such incidents and initiating the process of rectifying any unauthorised actions. The Helpdesk is designed to be an accessible point of contact for users experiencing issues with their Padu registration.
Call Centre Support for Enquiries and Reporting

For those who prefer verbal communication or require further clarification, the Padu call centre is available to assist. This service allows users to report instances of IC detail misuse and receive guidance on the necessary steps to resolve the situation. The call centre acts as a crucial support line for individuals needing to address potential identity theft or fraudulent registration attempts.
Physical Counter for In-Person Verification

In cases where direct online or phone communication may not be sufficient, users can opt to visit a physical counter. This option allows for in-person verification and reporting of IC detail misuse for Padu. Presenting oneself at a physical location can facilitate a more direct and thorough resolution process for affected individuals.

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What steps can users take if their IC details are misused for Padu?

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