What steps did SMRT take to resolve the stalled train issue?

Question

Accepted Answer

SMRT Took Specific Measures to Address Circle Line Disruption Caused by Stalled Train

Singapore MRT (SMRT) implemented a series of actions to resolve a train disruption on the Circle Line that occurred around 6:20pm. The issue was caused by a stalled train at Tai Seng Station, which led to an estimated additional 30 minutes of travel time between Promenade and Serangoon stations. Service on the affected line was reported to have resumed by approximately 7:10pm.
Faulty Train Was Removed from Service

To address the stalled train, SMRT coupled the faulty train with another operational train and then withdrew both to the depot. This action was taken to clear the line and allow for the resumption of normal service.
Commuters Received Information Through Announcements

SMRT ensured that commuters were kept informed about the ongoing disruption. Both in-train and station announcements were made to provide updates on the situation and expected delays.
Free Bus Services Were Provided

To mitigate the impact on commuters, SMRT arranged for free regular bus services to operate between Promenade and Serangoon stations. This alternative transportation option was made available to help passengers complete their journeys during the disruption.

Reading history

Hide →

This history is cleared when the page is closed.

What steps did SMRT take to resolve the stalled train issue?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

2

0

0

Share with friends