What technical reason did Meta provide for the video removal?

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Meta Cited a Technical Error for the Temporary Removal of Prime Minister Modi's Video

Meta has stated that the temporary removal of Prime Minister Narendra Modi's video from its platforms was due to a technical error. The video, addressing students during youth-led protests on July 23, was briefly taken down from Facebook and Instagram before being restored. This incident has led to scrutiny from an Indian parliamentary panel, which has called for Meta's chief, Mark Zuckerberg, to issue an apology.
Technical Error as the Stated Cause

Meta attributed the brief removal of Prime Minister Modi's video to a technical error. The video was posted on July 23 and was visible on Meta-owned platforms, including Facebook and Instagram, for a period before being restored. Meta's official explanation pointed to a system malfunction rather than a deliberate act of censorship.
Parliamentary Panel's Response and Demand for Apology

Following the incident, India's parliamentary committee on communications and information technology, headed by Nishikant Dubey, has placed blame on Meta. Dubey stated that the committee views the deletion as an action by a "publisher" rather than an "intermediary," suggesting a more significant editorial role than typically ascribed to platforms. The committee has demanded that Mark Zuckerberg apologise within three days for the error.
Meta's Apology to the Indian Government

Joel Kaplan, Meta's chief global affairs officer, met with India’s Information and Broadcasting Minister Ashwini Vaishnaw. During this meeting, Kaplan offered an apology to the minister on behalf of Meta for the technical error that led to the restriction of Prime Minister Modi's post. This apology was conveyed in a subsequent statement by Kaplan.
Committee's Stance on Platform Protections

While parliamentary standing committees in India have the power to scrutinise government policies and summon company executives, they do not possess the authority to impose penalties or revoke legal protections. Dubey indicated that the committee had written to the interior and technology ministries requesting action. He further stated that if Zuckerberg does not apologise, the committee would advocate for the termination of safe harbour protections afforded to Meta's social media platforms.

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What technical reason did Meta provide for the video removal?

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