What triggered the sudden altitude loss on the Air India flight?

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The cause of the sudden altitude loss on the Air India flight remains under investigation.

An Air India A320 flight carrying 137 passengers and eight crew experienced a sudden loss of approximately 300 feet on August 4 while en route from Phuket to New Delhi. The incident has been classified as a Serious Incident and is currently being investigated by the Aircraft Accident Investigation Bureau (AAIB). Airbus is providing technical assistance and dispatching specialists to aid the inquiry.
Confirmatory drug test results for the chief pilot are pending.
Following the incident, the pilot-in-command underwent a standard psychoactive substance screening test. This initial screening indicated a result that required further confirmatory testing, and samples have been sent for analysis. The results of these confirmatory tests are still awaited.
Technical snags have been reported but not officially confirmed.
Indian newspapers have widely reported that the flight experienced several technical issues shortly before the altitude loss. However, neither Air India, the investigating authorities, nor Airbus have officially confirmed the presence of any such technical snags. The carrier has stated it cannot comment on findings related to the investigation.
Passengers and crew received medical attention after landing.
Upon the safe landing of the aircraft in New Delhi, eight passengers and four cabin crew members were admitted to hospitals. The exact nature of their injuries has not been detailed, but their hospitalization indicates the stressful nature of the mid-air event.

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What triggered the sudden altitude loss on the Air India flight?

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