What vulnerable groups rely on the Talian Kasih hotline?

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Vulnerable Groups Supported by Talian Kasih Hotline

The Talian Kasih hotline, a 24-hour service coordinated by the Ministry of Women, Family, and Community Development, serves as a crucial support channel for several vulnerable demographics. These include women, children, individuals with disabilities, and senior citizens. The hotline's continued operation during the nationwide shutdown ensures these groups maintain access to essential services and a means to report critical issues.
Continued Operation Amidst Shutdown

Initially slated for suspension during the nationwide movement control order from March 18 to March 31, the Talian Kasih hotline's operations were reinstated following public and parliamentary criticism. This reversal underscores the perceived importance of the service for vulnerable populations during periods of restricted movement, where existing support systems might otherwise be inaccessible. The 24-hour service, manned by operators, has resumed its normal functions.
Scope of Services for Vulnerable Individuals

The primary intention of the Talian Kasih hotline is to receive complaints pertaining to women, families, and the broader community. It is specifically tasked with addressing emergency situations related to welfare and community issues. While the specific types of issues handled for each group are not detailed, the context of the nationwide shutdown highlighted concerns that domestic abuse and child abduction or missing persons cases could still occur, necessitating continued access to such a hotline.
Alternative Information Channels

In addition to the Talian Kasih hotline, the public is directed to the National Security Council's (NSC) helpline for information related to the Covid-19 outbreak. This distinction clarifies that while Talian Kasih focuses on welfare and community emergencies, the NSC helpline serves as the primary resource for public health and containment-related information during the pandemic.

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What vulnerable groups rely on the Talian Kasih hotline?

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