What was the impact on public transport payment systems like Suica and Pasmo?

Question

Accepted Answer

Public transport payment systems experienced disruptions due to a wider credit card outage.

Users of East Japan Railway Co's Mobile Suica app were temporarily unable to purchase commuter passes and conduct other transactions that relied on the service's credit card payment function. Similarly, users of the Mobile Pasmo app, which serves the Tokyo metropolitan area, encountered similar difficulties with their payment services. These disruptions occurred as part of a larger system outage affecting credit card processing across Japan.
Mobile Suica users faced transaction limitations

The Mobile Suica application, operated by East Japan Railway Co, experienced a period where its credit card payment functionality was unavailable. This prevented users from completing purchases such as commuter passes through the app.
Mobile Pasmo services were also affected

Users of the Mobile Pasmo app, a popular public transport payment system in the Tokyo metropolitan area, also reported issues. The credit card payment function for this service was similarly impacted, leading to temporary disruptions for its users.
Wider credit card system outage caused the issues

The problems encountered by Mobile Suica and Mobile Pasmo users were a consequence of a broader system outage affecting credit card payments at various merchants throughout Japan. Major credit card companies, including Mitsubishi UFJ NICOS Co and Sumitomo Mitsui Card Co, acknowledged the widespread trouble and were investigating the cause of the disruption, which began around 8am on Thursday.

Reading history

Hide →

This history is cleared when the page is closed.

What was the impact on public transport payment systems like Suica and Pasmo?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

2

0

0

Share with friends