What was the trigger for the discovery of the thefts?

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The discovery of the thefts was triggered by a missing item from a Chanel display at The Shilla Cosmetics & Perfumes outlet in Terminal 3.

Staff at the Terminal 3 transit area outlet noticed the item was missing from their Chanel display shelf at 9:22 pm on July 16. This observation prompted Airport Police Division officers to review CCTV footage, which subsequently revealed the man taking the item without payment.
Missing Item from Chanel Display

The initial incident that brought the thefts to light involved a specific item from the Chanel display at The Shilla Cosmetics & Perfumes store. The absence of this item was noted by staff at 9:22 pm, initiating the investigation.
CCTV Footage Review

Following the staff's report, officers from the Airport Police Division accessed and reviewed surveillance footage. The footage clearly showed the suspect taking the product from the display shelf and exiting the premises without completing a purchase.
Identification and Arrest of Suspect

Based on the evidence from the CCTV footage, police were able to identify and track the suspect. He was apprehended within the transit area of Changi Airport shortly before his scheduled flight.

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What was the trigger for the discovery of the thefts?

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