When does the 1% fee for credit card reloads take effect?

Question

Accepted Answer

The 1% Fee for Touch ‘n Go eWallet Credit Card Reloads Takes Effect on February 23, 2024

Effective February 23, 2024, Touch ‘n Go eWallet will implement a 1 per cent fee on all credit card reloads. This change applies to manual, quick payment, and auto reloads, irrespective of the top-up amount.
Rationale for the Fee Implementation

TNG Digital stated that the introduction of this fee is a necessary measure to address the significant costs associated with credit card reloads, which have been subsidised by the company since its inception. Additionally, the fee aims to prevent the misuse of credit card balances for excessive cash-outs to bank accounts.
Current Fee Structure and Previous Practices

Currently, TNG Digital charges a 1 per cent fee only on manual credit card reloads exceeding RM1,000, a policy that has been in place since November of the previous year. The upcoming change broadens the scope of this fee to encompass all types of credit card reloads.
Recommended Alternative Reload Methods

In light of the new fee, TNG Digital strongly recommends users switch to alternative reload methods. These include using debit cards or DuitNow bank transfers, both of which remain free of charge for topping up the eWallet. The company noted that the majority of its users already utilise these methods.
Benefits of DuitNow Bank Transfers

DuitNow bank transfers are particularly encouraged due to enhanced security features, such as biometric authentication and device binding, which offer greater protection against fraud. Users can find their unique DuitNow account number for their Touch ‘n Go eWallet within the app's Profile tab or during the reload process, facilitating seamless transfers from their preferred banking application.

Reading history

Hide →

This history is cleared when the page is closed.

When does the 1% fee for credit card reloads take effect?

Loading

Was this article helpful?

Helpful

Not helpful

Report an issue

1

0

0

Share with friends