When is the Ombudsman Malaysia Bill expected to be tabled in Parliament?

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The Ombudsman Malaysia Bill is slated for tabling in Parliament in October.

The Ombudsman Malaysia Bill is anticipated to be presented to Parliament in October, marking a significant step towards its establishment. This legislative move aims to replace and enhance the existing functions of the Public Complaints Bureau (PCB) with a new statutory body. The transition is expected to take approximately two years following the bill's passage.
Enhanced Investigative Authority

The core objective behind establishing Ombudsman Malaysia is to grant explicit investigative powers, a feature not clearly defined in the current Public Complaints Bureau's framework. The new body will possess the authority to conduct thorough investigations, similar to ombudsman offices globally, moving beyond the current terms of "examine" or "calling a witness." This will ensure a more robust mechanism for addressing public complaints.
Dissolution and Transformation of PCB

Upon the successful passage of the Ombudsman Malaysia Bill, the Public Complaints Bureau will be dissolved. Its existing personnel and functions will be integrated into the newly formed Ombudsman Malaysia. Currently, the PCB has 180 officers who are expected to transition to the new entity, ensuring continuity in service delivery.
Refinement of Existing Systems

While the establishment of Ombudsman Malaysia involves significant structural changes, the existing Public Complaints Management System (SiSPAA) will be retained and improved. This system will be rebranded to align with the expanded functions of the Ombudsman. Minor policy adjustments and considerations regarding enforcement powers and staff misconduct are still under review before the bill is presented to Parliament.

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When is the Ombudsman Malaysia Bill expected to be tabled in Parliament?

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