When will TM announce its plan to resolve Streamyx issues?

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Telekom Malaysia's Timeline for Streamyx Issue Resolution Announcement

Telekom Malaysia (TM) has indicated that an announcement regarding its plan to resolve Streamyx customer issues will be made "in due course" after the submission of a proposal within the current month. While a specific date for this announcement has not been provided, the company has expressed its full commitment to addressing the problems faced by Streamyx users.
Proposal Submission Within the Month

TM has stated its intention to submit a formal proposal within the current month. This submission is a key step preceding the planned announcement. The company met with the Communications and Multimedia Minister, Gobind Singh Deo, to discuss these matters and affirm their dedication to finding solutions for Streamyx customers.
"In Due Course" and Industry Practice

The phrase "in due course" generally signifies that an action will be taken at an appropriate time, without setting a fixed deadline. In the context of corporate announcements following proposal submissions, it typically implies that the company will make the announcement once internal reviews are complete and all necessary approvals are obtained. This allows for a considered and comprehensive disclosure rather than an immediate, potentially premature, statement.
Ongoing Efforts and Future Strategies

Beyond the upcoming announcement, TM is actively exploring and optimising various technologies to enhance the broadband experience nationwide. This includes investigating fit-for-purpose technologies and refining existing industry mechanisms. The Minister had previously urged TM to make a public announcement detailing the strategies and measures to be implemented for resolving the Streamyx issues in the near future.

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When will TM announce its plan to resolve Streamyx issues?

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