Where can customers bank if Tanah Merah branch is closed?

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Customers can conduct their banking at the Kok Lanas branch or utilise online services.

Bank Muamalat has confirmed that customers can access banking services at its nearest branch located in Kok Lanas if the Tanah Merah branch is temporarily closed. The bank also strongly encourages customers to utilise its online banking platforms for their financial transactions.
Alternative Branch Services Available

Following the confirmation of a Covid-19 case at the Tanah Merah branch, Bank Muamalat has advised customers to visit the Kok Lanas branch for essential banking needs. This measure is in place to ensure continued service accessibility while the Tanah Merah facility undergoes sanitisation and cleaning.
Encouragement of Digital Banking Channels

In addition to the physical alternative, Bank Muamalat is actively promoting the use of its online banking services. This recommendation aims to minimise potential health risks associated with public gatherings and to maintain the smooth delivery of financial services during the period of branch closure.
Temporary Closure and Sanitisation Efforts

The Tanah Merah branch, situated at Kompleks Perniagaan Humaira, Pusat Bandar Tanah Merah, Kelantan, has been closed from November 8 until further notice. This closure is a precautionary measure to facilitate thorough sanitisation and cleaning procedures, in line with health ministry guidelines.
Staff Quarantine and Contact Tracing

As part of its safety protocols, all co-workers who had direct contact with the affected employee have been instructed to self-quarantine for 14 days. Contact tracing is also being conducted to identify and manage any potential exposures, adhering strictly to the Health Ministry's directives.

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Where can customers bank if Tanah Merah branch is closed?

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