Which 34 government services are consolidated in the MyGov app beta?

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The MyGov App Beta Consolidates 34 Government Services, Including Road Tax Renewals and Health Records

The beta version of the MyGov app, developed in-house by the Digital Ministry, brings together 34 government services into a single platform. This consolidation aims to streamline access for citizens, offering functionalities such as road tax renewals, applications for the OKU card, retrieval of health records previously managed by MySejahtera, and the booking of clinic appointments. Additionally, users can check traffic summonses and access key government documents through the app.
Integrated Services and Future Additions

Beyond the currently available services, the MyGov app beta is designed for expansion. While some features like MyKad replacement applications and online payments for traffic summonses are still under development, the roadmap includes the integration of passport renewal services through the Immigration Department in a future iteration. The app also incorporates an AI chatbot to provide user assistance, with a focus on refining its capabilities based on user feedback gathered through citizen lab sessions.
Commitment to Data Privacy and Security

A core tenet of the MyGov app's development has been the paramount importance placed on data privacy and security. The Digital Ministry has reiterated that these aspects are top priorities, with continuous refinement planned based on user experience and feedback. This emphasis is crucial for building public confidence, especially given the normal scepticism surrounding government applications, as acknowledged by the ministry, drawing parallels with successful similar platforms in countries like Singapore.
Development Timeline and Availability

The development of the MyGov app commenced in April 2024, with a task force gradually integrating various agency services. The beta version is scheduled for an official launch by Prime Minister Datuk Seri Anwar Ibrahim on August 23. The ministry anticipates a full roll-out by December 12, 2025, aligning with the second anniversary of the Digital Ministry's establishment. The app is compatible with iOS 18 and Android 8 and above, and is available on the Google Play Store and Apple App Store.

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Which 34 government services are consolidated in the MyGov app beta?

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