Which civil servants qualify, and who decides eligibility under HBH?

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Determining Eligibility for the Hybrid Workday Policy

Eligible civil servants will transition to a hybrid work model, comprising three days in the office and two days working from home, effective August 1st, under the new Hybrid Workday (HBH) Policy. The determination of which officers qualify for this policy rests with the heads of departments. This policy is being implemented as part of a broader reform agenda aimed at modernising service delivery within the public sector.
Criteria for Eligibility Determination

While the specific, granular criteria for determining an individual civil servant's eligibility are not detailed, the policy explicitly states that heads of department are empowered to make these decisions. This suggests a degree of departmental discretion based on operational needs and the nature of the roles. The policy emphasizes that heads of department may also require officers to report to the office on their designated work-from-home days if operational requirements necessitate it. Furthermore, this arrangement can be revoked if prescribed conditions are not met.
Excluded Services Under the HBH Policy

The HBH Policy is not applicable to all public service roles. Specifically, it excludes services that inherently require a physical presence to ensure the continuity of public service delivery. These include frontline counter services, roles within security, defence, and enforcement agencies, as well as positions in education, healthcare, and the judiciary. This exclusion is designed to maintain uninterrupted access to essential public services that cannot be effectively delivered remotely.
Work Output Monitoring and Attendance Tracking

Under the HBH Policy, the work output and attendance of eligible civil servants will be systematically monitored and recorded. This will be facilitated through the SPOT-Me system, which is already in use for tracking attendance. This integration aims to provide a clear framework for accountability and performance management within the new hybrid work structure. The standard working day, including rest periods, remains a nine-hour duration, regardless of whether the work is performed from the office or an approved alternative location.

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Which civil servants qualify, and who decides eligibility under HBH?

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